Possible Barnes and Noble Nook Security Issue

I received a strange email from Barnes and Noble today thanking me for registering my Nook.

Here’s the email.

The problem is I don’t own a Nook, nor have I ever. It made me a little uncomfortable, as I had recently sold an ereader on eBay and wasn’t sure if I had signed into any accounts on it. I don’t recall doing it and am pretty sure I factory reset it before sending it out, but you can never be too careful.

I spent about an hour wading through my Google account to check for any erroneous logins, checking my credit card and bank accounts to ensure there was no erroneous charges, and logging into an account I didn’t even remember I had with Barnes and Noble.

I couldn’t find anything and felt uneasy about it all day. I wasn’t sure if someone had access to my account somehow and could create any fraudulent charges.

Then I got another email several hours later explaining it was an error (although the root cause of the error wasn’t explained).

Here’s the email.

I reached out to Barnes and Noble and have not yet gotten a response. I doubt I ever will.

So I’m posting this blog to put a time and date stamp online in case anyone else finds any problems.

We all know corporations don’t admit when they’re hacked until months, even years later. Perhaps this was a hack.

Maybe it was just a glitch caused by an internal update.

Either way, if you’ve ever shopped at Barnes and Noble, be aware that your personal and private information has likely been compromised. I guess we’ll have to wait and see what exactly happened.


Brian Penny is a former Business Analyst and Operations Manager at Bank of America turned whistleblower, troll, and freelance writer.

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